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Christmas and New Year’s Day schedule
Cencora will be closed on Thursday, December 25 and Thursday, January 1 in observance of the Christmas and New Year’s Day holidays. There will be no deliveries on both of these days, and Customer Service and Customer Systems Support teams will be unavailable. Our hours of operation have also been modified for Christmas Eve and New Year’s Eve. Please closely review the holiday schedule dashboard for detailed schedule information, so you can plan your orders accordingly.
Action required: New logo and email address for invoices starting October 18
Ensure that you’re prepared to continue receiving invoices electronically.

Aligning Pharmacy and Patient Goals Through Medically Integrated Dispensing

Christie Smith, PharmD, vice president of Pharmacy and Payor Strategy at Cencora, explains how this model works by co-locating the pharmacy within the physician's office, allowing pharmacists to view medical records and collaborate with providers. Benefits highlighted include streamlined care coordination, prior authorization support, and improved side effect management. The partnership between Prime Therapeutics and AmerisourceBergen that developed this model is also summarized, noting how it required understanding each other's perspectives to align incentives for all parties. Overall, Smith promotes medically integrated dispensing as a way to enhance care through greater pharmacy integration within medical practices.