ABC Order

Online order and account management

ABC Order is the unified e-commerce platform that allows for a holistic customer service experience across the AmerisourceBergen family of companies. Enjoy 24-hour access to order placement, order tracking, reporting and online payment management in a streamlined user experience.

ABC Order is part of AmerisourceBergen’s ongoing investment in systems and technologies, focused on meeting the needs of the pharmaceutical supply chain and fulfilling our promise to create healthier futures. Designed hand-in-hand with our customers, ABC Order is designed to make the ordering process quick and efficient, with the ultimate goal of providing you with more time to spend caring for patients.

Robust, customizable reporting

You can create, schedule, and share reports via ABC Order - Reporting, an application within ABC Order. If your practice does business with more than one AmerisourceBergen company, you'll find the process streamlined and more consistent.

Reporting is fully customizable with quick access to your frequent reports, recent report results, smart filters and regulatory reports. With three basic report types – Accounts, Products and Purchases – you can fully customize almost any report you can imagine and schedule it to automatically run at the frequency you need.

Man using computer in physician practice

Reports include

  • Purchase Details Report
  • Purchase Summary Monthly Report
  • Drug Reimbursement Report
  • Product Catalog Report
  • Price Changes Report
  • Lowest Price by MBU Report
  • DSCSA Report
  • CSOS Receipt Audit Report
  • Manufacturer Backorder Report
  • Key Shortage Report


Make smart purchasing decisions

The reimbursement report helps your practice maximize cost savings. Run reports on current therapies and compare them to alternative pharmaceuticals to see which ones offer the best reimbursements. See the status of all of your reimbursements for the current quarter or over the fiscal year. The data from your reports can be easily exported to Excel, so you can analyze and manipulate it however you choose.

Staying DSCSA compliant

The Drug Supply Chain Security Act (DSCSA) requires the tracing of pharmaceutical products across supply chains. Dispensers such as pharmacies, hospitals and dealers need transaction information, transaction history and transaction statements for each of their products to comply. If you’re an individual practitioner, you are exempt from these requirements. Only physician clinics with in-office dispensing pharmacies must comply with these transactional data requirements. Further, those regulations only impact the related pharmacy, not the practice side of the business.

In ABC Order, we make it simple to access the reports you need to keep your practice in step with the Drug Supply Chain Security Act and its traceability requirements.

distribution center

Get in touch

Our teams are ready to help get you up and running with ABC Order, or support you if you are already a user.
Contact us