Privacy Policy

This Privacy Policy sets forth the privacy policy and practices for AmerisourceBergen Specialty Group, Inc. and its subsidiaries (“ABSG”) as they relate to the collection, use and disclosure of information in connection with your use of this ABSG Web Site (“Web Site”). The terms “we”, “us”, and “our” refer to ABSG, and the terms “you” or “yours” refers to you, as user of this Web Site. By accessing and using this Web Site, you agree to this Privacy Policy and the Terms of Use.  


You can only access or use our online Services (“Services”) with your Account ID, User ID, and Password. Your User ID and Password may be temporarily stored in a cookie allowing us to free resources for other customers if you are logged on but not actively using the portal. Data stored in the cookie will allow you to automatically log back on without re-entering your information during the same session. ABSG will only use this information to identify and access your account to provide the requested services. Cookies and all data stored in the cookie will expire once you log off the ABSG system.


If you access, browse or use this Web Site without accessing and using one of our Services, we do not collect or store information that will personally identify you. However, we may collect and store other information such as the name of your Internet Service Provider, the referral website, requested pages including date and time of requests and other information to generate statistics and measure site activity to improve the usefulness of customer visits to our Web Site.  If you elect to use our Services, we may request personal information from you such as your name, mailing address, e-mail address, phone number and/or other information (“Personally Identifiable Information”) necessary to provide you with the Services,  to correspondence  with you (such as promotional material) or to respond to questions or comments you send us. Such information (including your type of request and other information) is collected, stored and used in accordance with applicable laws and in a manner appropriate to the nature of your request and is used to fulfill it.

Information you provide to ABSG may also used to improve the Services we provide to you. If you decide to send Personally Identifiable Information (for example, a message containing personally-identifiable comments about this Web Site), we will use such Personally Identifiable Information to identify you but will not generally use it except to address or resolve the matter identified in your message.


We may share Personally Identifiable Information with our affiliates, other companies or agents in order for them to provide services for us or on our behalf in connection with the Services; such Personally Identifiable Information is shared and protected in accordance with this Privacy Policy and applicable law. We do not otherwise share with or sell Personally Identifiable Information to unrelated companies. As we continue to develop our business, we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself, or all or a significant part of its assets, may be acquired by another company. In such transactions, your Personally Identifiable Information may be one of the transferred and shared business assets. Such Personally Identifiable Information transferred and shared remains subject to the promises made in in this Privacy Policy (unless you have agreed to be subject to a new privacy policy,  as described herein). We may decide to release your Personally Identifiable Information if we believe such release is appropriate or necessary to comply with the applicable law, to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of ABSG, our users, or others. Personally Identifiable Information may also be released or exchanged with other companies and organizations to protect against fraud or illegal activity, or for credit risk reduction, as applicable. We will cooperate with law enforcement and judicial and regulatory authorities, and we may provide Personal Identifiable Information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement or regulatory investigation. We will fully cooperate with law enforcement and regulatory agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement and regulatory agencies activities that we in good faith believe to be illegal.

We undertake no obligation or duty to release such any information collected on our Web Site, including Personally Identifiable Information, unless we are required to do so under applicable laws.

We provide email links on our “Contact Us” page that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any e-mail that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary or duplicate messages to you.


To better serve you and other potential customers, ABSG has implemented Google Analytics Advertising features such as, but not limited to, Google Analytics Demographics and Interest Reporting.

Using the Google Ad Settings, you can opt-out of Google Analytics Advertising.

ABSG will not facilitate the merging of Personally Identifiable Information with non-personally identifiable information collected through any Google Analytics Advertising features unless we provide you notice of, and obtain your prior affirmative (i.e., opt-in) consent to, that merger.

We and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Web Site.

We and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our Web Site.

We may use data from Google's Interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics primarily to improve our marketing campaigns and Web Site content.

To learn more about Google Analytics Advertising, please click here. Read Google Privacy and Terms here.


This Web Site is not directed or marketed at, nor intended for, children under 13 years of age. ABSG does not knowingly collect any information, including personally identifiable information, from children under 13 years of age. If we learn that any information was provided to it through this Web Site by a person younger than 13 years of age, we will delete the information immediately.


ABSG may modify this Privacy Policy at any time and from time to time without prior notice. If ABSG changes this Privacy Policy, the revised policy will apply only after the effective date of the revised policy. Your continued use of this Web Site following any new policy that is posted will be deemed your conclusive acceptance of the modified policy so you should periodically review this Privacy Policy to be aware of such modifications.

This Privacy Policy applies only to information that we collect from online customers who visit and the websites of the following AmerisourceBergen Corporation subsidiaries:
•    ASD Healthcare
•    Besse Medical
•    Integrated Commercialization Solutions, Inc.
•    IgG of America
•    International Oncology Network (ION)
•    Oncology Supply
•    Xcenda

It does not apply to any information collected at our distribution centers or other physical locations or other websites. This Web Site contains links to other websites. You should review the privacy statements of any other websites operated by other companies or organizations that are linked to this Web Site in order to understand how that site collects, uses and shares your personal information. ABSG is not responsible for the privacy statements or practices of websites and services controlled by other companies or organizations.


If you choose to visit our Web Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the Commonwealth of Pennsylvania. References under this Privacy Policy to “applicable law” mean the law of the Commonwealth of Pennsylvania and US federal law.


If you have any concerns or questions about this Privacy Policy, and the privacy practices set forth on  this Web site, including your dealings with this Web Site, please contact us and we will endeavor to resolve the problem.

© Copyright AmerisourceBergen Specialty Group, Inc. 2016