Top Workplaces 2017Top Workplace, Top Associates

 

For the second year in a row, Besse Medical has been named one of the Cincinnati region’s Top Workplaces by its associates.

Besse has a long history in the area: 70 years ago we were founded as a family-owned retail pharmacy. Now we're one of the nation’s largest and most trusted distributors of pharmaceuticals to doctors’ offices, but Besse Medical still retains that family feeling, with many of the descendents of the founders still working here!

We have provided distribution services to community physicians since the 1980s. More recently, AmerisourceBergen Corporation acquired the company to strengthen its pharmaceutical, vaccine and biological offerings. Through it all, Besse Medical has remained true to the reputation of that first family-owned corner pharmacy.

“Our history gives us the strong foundation of values that still guide the way we approach the business today,” said Mick Besse, President. “We have a longstanding relationship with physician practices built on integrity and dependability. While so much in our world has changed in 70 years, those things have and will continue to remain the same.”  

 

"The credit goes to our associates"

 
As part of AmerisourceBergen (ranked #12 on the Fortune 500 list and ranked #15 on Fortune's Best Workplaces in Health Care), Besse Medical provides a collaborative and innovative culture that fosters professional growth and development.
 
Associates have the opportunity to shape healthcare delivery at all levels, and at many points in the service delivery chain. Their expert knowledge with healthcare providers and pharmaceutical manufacturers provides a unique opportunity for a career that makes a positive difference in patients’ lives. 
 
“Much of our business is based on word-of-mouth referrals, which means we’re providing a good customer experience. We really think that the credit goes to our associates,” said Mick. “We invest in our employees, teaching them the magnitude of responsibility that they have to affect how well doctors can treat their patients. They are invested. They empathize. We train them to be very knowledgeable and we empower them to help people.” 

“Besse Medical is a great place to work,” said Market Specialist Greg Brokamp. “Besse Medical has built the business on always being fair and honorable in the way we handle customer issues. I know I am offering my customers quality service that they will appreciate!
 
 

Our folks at Camp Allyn

Our place in the community

 
At Besse, we pride ourselves on having strong roots in the community. Our associates’ passion to serve can be found today not just in the work done in the West Chester office, but in the efforts made to give back to the community. This includes many collection drives and hundreds of hours of volunteering.
 
Our Valentine’s Day candygrams are a sweet way to raise money for the Ronald McDonald House of Greater Cincinnati and Cincinnati Children's Hospital Charities. And over the years associates have donated almost two tons of food and personal care items for the Freestore Foodbank in Cincinnati.
 
Every Besse Medical associate also has the opportunity to take paid time off for voluntary work at a charitable organization of their choice. Associates have cooked for residents at the Hope House Mission in Middletown, repaired pasture enclosures at the Salvation Army’s Camp SWONEKY, and got their hands dirty landscaping at Camp Allyn in Batavia, Ohio.
 
Beyond our immediate area, the AmerisourceBergen Foundation makes charitable grants to fund programs and organizations that focus on health-related causes and educational opportunities to enrich the lives of members of the global community.

"A simple act of kindness goes a long way!" said Kim Besse, Manager for Training and Support. "We are very fortunate to have such incredible associates that continuously show professionalism, hard work and respect for each other and our community."
 

A great place to work

 
A Top Workplace isn’t just about great customer care and giving back to the community – it’s also about how each associate enjoys a competitive salary and solid benefits package. 

The package includes enviable health and wellness benefits, a generous paid time off quota plus national holidays, 401k, stock options and an associate assistance fund. Beyond health coverage, AmerisourceBergen has negotiated discounts on many kinds of insurance coverage (including legal assistance and pet). Its ‘Veterans in Action’ group provides support and resources to associates who are current or former members of the military, and both AmerisourceBergen and Besse Medical run annual and ad-hoc associate recognition schemes.
 
We take fun seriously too. Our energetic Activities Team organizes regular events throughout the year: March Madness, Opening Day, chili cook-offs, our annual Thanksgiving dinner.

Mick Besse sums up what it means to work at Besse Medical: “We hire good people and they stay. The average tenure in the call center is significantly higher than industry standards. Our people stay because they have a sense of purpose. They know they are important to us and to our customers, and our customers appreciate the continuity of these relationships. When we can improve access to products, speed their delivery and help doctors grow their practices, then we know that communities are getting better health care. That’s what we do. We are united in our responsibility to create healthier futures."


Join the team

Interested in joining the team? Check out the open positions on our careers page. We’d be happy to meet you!



 

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