Company Info


Besse Medical is a leading pharmaceutical supplier and solutions partner Driven by a deep understanding of the vital care healthcare practitioners provide, Besse Medical, an AmerisourceBergen company, accelerates access to the products, insights, technology and guidance that community physicians need to maximize practice performance and elevate the patient experience.
As a preferred specialty supplier and solutions partner, we go beyond the product, delivering the insights that create opportunities for growth; technology solutions that optimize critical areas of a practice; and guidance that leads to smarter reimbursement and financial decisions. Every time a practice engages with us, and in everything we do, our commitment to our founding principles is evident. It is our ambition to give physician practices peace of mind and time back to focus on patient care.

 

History

Besse Medical was founded in 1948 as a family-owned retail pharmacy in Cincinnati, Ohio. Besse has provided distribution services to community physicians since the 1980s. AmerisourceBergen Corporation acquired Besse Medical in 1997 to strengthen its pharmaceutical, vaccine and biological offerings.
Today, Besse Medical is one of the nation’s largest and most trusted distributors of pharmaceuticals, vaccines, biologicals and basic ancillary supplies to community physicians. How did this happen? Relationships built and nurtured through a long and rich history, based on integrity. Besse maintains strong partnerships with more than 1,500 manufacturers, enabling us to source over 50,000 items. We lead the distribution services industry in cold chain, compliance, multiple-location management and true next business day delivery (with Friday orders arriving Monday).

 

One Family, Integrated Solutions

Besse Medical is an AmerisourceBergen company.

AmerisourceBergen drives innovative partnerships with global manufacturers, providers and pharmacies to improve product access and efficiency through the healthcare supply chain. AmerisourceBergen is headquartered in Valley Forge, Pennsylvania, and generates nearly $120 billion in annual revenue. It employs approximately 16,000 people, is ranked #12 on the Fortune 500 list and ranked #15 on Fortune's Best Workplaces in Health Care.

As part of the largest global generics purchasing organization, the leading specialty pharmaceutical services provider, and the partner with more US-based community and health system pharmacy relationships than any other, AmerisourceBergen is well positioned to help medical professionals capitalize on the dynamic changes in healthcare.

Vision
To be the preferred partner to healthcare providers and pharmaceutical manufacturers.
Mission
To improve patients’ lives by delivering innovative products and services that drive quality and efficiency in pharmaceutical care.
Values
Accountability - Collaboration - Customer Focus - Innovation - Integrity - Passion


Distribution Center

Just two hours south of Besse Medical's business office near Cincinnati, you’ll find our distribution center located near Louisville, Kentucky. This 200,000 sq ft facility is just minutes from the UPS main shipping hub.

Our distribution center features more than 9,100 locations for ambient storage, 1,850 locations of refrigerated storage and 45 pallets of freezer storage. But it’s not simply a large space; it’s also a smart space. Advanced technologies regulate temperature and humidity across all storage areas, provide 24/7 security and offer complete facility power backup. Our customers can be confident that Besse Medical has gone above and beyond to ensure product integrity and stability. The location of this facility offers greater ordering flexibility, including next-day refrigerated delivery. Our customers benefit from the fact that all of our pharmaceutical orders are shipped for next day delivery. They are secure in the knowledge that their orders will arrive safely and on time day after day.

 

Specialty Programs

Part of the reason Besse is such a trusted partner is our extensive training of associates in select specialty practice markets. We get to know our customer’s specialties and cater to and anticipate their needs. For each of these markets we’ve created a specialty program and dedicated a phone line to route directly to the appropriate sales specialist. Our customers reap the benefits of these specialty programs every day.

Primary Care Direct: 1.800.543.2111 (serving Pediatrics, Family Practice, Internal Med, OB-GYN, etc.)
Aesthetics Direct: 1.888.237.7383
Vision Direct: 1.888.767.7123
Orthopedic Direct: 1.888.838.7687
Rheumatology Direct: 1.877.728.3476
Gastroenterology Direct: 1.877.548.6733
Urology Direct: 1.888.252.5585
Cardiology Direct: 1.800.543.2111

 
GPO Programs

Besse Medical has partnered with GPOs to help ensure affordable healthcare and make more opportunities available to every medical practice.

We are a proud authorized pharmaceutical distributor of major GPOs nationwide. Besse Medical recognized the need for an inside group dedicated to the extensive knowledge needed for servicing GPOs: GPO Connect. GPO Connect provides access to a comprehensive portfolio of aggressive contract pricing and individualized service.  VHA/Novation/Provista, Premier, MedAssets/Broadlane, Amerinet, National Physician Care (NPC), Managed Health Care Associates (MHA) and others have already identified Besse Medical as an essential business partner, so physicians can reap the benefits of GPO Connect today.

How practices benefit from Besse’s GPO advantage

    • GPO members have access to pharmaceuticals and vaccines at deeply discounted or contract pricing through Besse Medical.

    • The Individualized GPO Connect customer service team specializes in understanding the unique details of GPO relationships and are responsible for day-to-day activity with Besse Medical. This includes: order entry, price quotes, order tracking, problem resolution, returns processing, and other related functions.

    • Members benefit from besse.com’s online services and see individualized current contract pricing when ordering online.

 

 

Besse Medical

9075 Centre Pointe Drive, Suite 140
West Chester, OH 45069

Customer Service

1-800-543-2111

Hours of Operation

Mon-Thr 8:30am - 7:00pm EST
Fri 8:30am - 5:00pm EST