Company Info


Located in Cincinnati, Ohio, Besse Medical is one of the nation's largest pharmaceutical distributors. We directly represent most major manufacturers in the United States. We stock a complete line of products for physician offices, specialty practices, clinics, surgery centers, and occupational health facilities, including: vaccines and biologicals; brand name and generic injectables and pharmaceuticals; diagnostic test kits and reagents; and medical and surgical supplies. We also supply dental and veterinarian offices with the pharmaceuticals they use in their office or clinic.

Besse Medical is a division of the AmerisourceBergen Specialty Group, which is part of the Fortune 25 AmerisourceBergen Corp. As a leading pharmaceutical services provider, AmerisourceBergen Specialty Group improves the cost and effectiveness of care delivery in a variety of medical specialty areas. We have established strong relationships with physicians, practices and clinics – relationships that allow us the ability to build fidelity with the physician base and allow manufacturers to access top practices.

 

One Family, Integrated Solutions

Even with the advantages of being part of AmerisourceBergen Corp, Besse remains true to the reputation that was built as a family-owned and operated organization since 1948. Founded by Edward Besse Sr, 'Besse Medical Supply' began as a corner pharmacy in Cincinnati. Generations of Besse family members grew the business to meet the needs of physician practices.

Besse Medical is now an innovative and dynamic organization, dedicated to serving its customers in today's changing health care environment. Exceptional service, quality, and dependability have been the hallmarks of Besse Medical since its inception. The knowledgeable and courteous professionals at Besse are committed to serving the medical community with the vision, mission, and values in mind.

Vision
To be the preferred partner to healthcare providers and pharmaceutical manufacturers.
Mission
To improve patients’ lives by delivering innovative products and services that drive quality and efficiency in pharmaceutical care.
Values
Accountability - Collaboration - Customer Focus - Innovation - Integrity - Passion

 
Our 'Supply with Care' Promise

Often you will see Besse Medical accompanied by a line reading 'supply with care'. Caring for our customers comes down to understanding the magnitude of responsibility that they hold as healthcare providers. That is why Besse Medical strives to be more than just a supplier. We supply with care. Besse has been dedicated to delivering value and innovation to a growing and changing marketplace since 1948. Our commitment to building and fostering positive relationships with healthcare providers and manufacturer business partners is distinctive in the industry. The result is an unsurpassed level of customer care.


Distribution Center

Just two hours south of Besse Medical's business office near Cincinnati, you’ll find our distribution center located near Louisville, Kentucky. This 200,000 sq ft facility is just minutes from the UPS main shipping hub.

Our distribution center features more than 9,100 locations for ambient storage, 1,850 locations of refrigerated storage and 45 pallets of freezer storage. But it’s not simply a large space; it’s also a smart space. Advanced technologies regulate temperature and humidity across all storage areas, provide 24/7 security and offer complete facility power backup. Our customers can be confident that Besse Medical has gone above and beyond to ensure product integrity and stability. The location of this facility offers greater ordering flexibility, including next-day refrigerated delivery. Our customers benefit from the fact that all of our pharmaceutical orders are shipped for next day delivery. They are secure in the knowledge that their orders will arrive safely and on time day after day.

 

Specialty Programs

Part of the reason Besse is such a trusted partner is our extensive training of associates in select specialty practice markets. We get to know our customer’s specialties and cater to and anticipate their needs. For each of these markets we’ve created a specialty program and dedicated a phone line to route directly to the appropriate sales specialist. Our customers reap the benefits of these specialty programs every day.

Primary Care Direct: 1.800.543.2111 (serving Pediatrics, Family Practice, Internal Med, OB-GYN, etc.)
Aesthetics Direct: 1.888.237.7383
Vision Direct: 1.888.767.7123
Orthopedic Direct: 1.888.838.7687
Rheumatology Direct: 1.877.728.3476
Gastroenterology Direct: 1.877.548.6733
Urology Direct: 1.888.252.5585
Cardiology Direct: 1.800.543.2111

 
GPO Programs

Besse Medical has partnered with GPOs to help ensure affordable healthcare and make more opportunities available to every medical practice.

We are a proud authorized pharmaceutical distributor of major GPOs nationwide. Besse Medical recognized the need for an inside group dedicated to the extensive knowledge needed for servicing GPOs: GPO Connect. GPO Connect provides access to a comprehensive portfolio of aggressive contract pricing and individualized service.  VHA/Novation/Provista, Premier, MedAssets/Broadlane, Amerinet, National Physician Care (NPC), Managed Health Care Associates (MHA) and others have already identified Besse Medical as an essential business partner, so physicians can reap the benefits of GPO Connect today.

How practices benefit from Besse’s GPO advantage

    • GPO members have access to pharmaceuticals and vaccines at deeply discounted or contract pricing through Besse Medical.

    • The Individualized GPO Connect customer service team specializes in understanding the unique details of GPO relationships and are responsible for day-to-day activity with Besse Medical. This includes: order entry, price quotes, order tracking, problem resolution, returns processing, and other related functions.

    • Members benefit from besse.com’s online services and see individualized current contract pricing when ordering online.

 

 

Besse Medical

9075 Centre Pointe Drive, Suite 140
West Chester, OH 45069

Customer Service

1-800-543-2111

Hours of Operation

Mon-Thr 8:30am - 7:00pm EST
Fri 8:30am - 5:00pm EST